FAQ

What is Private Utility Locating, and why is it important?

Private Utility Locating is a specialized service that involves the precise identification and marking of underground utilities, such as gas, water, sewer, electric, telecommunications, and more, on a property.  This service is crucial because it helps prevent potential accidents, damage, and costly disruptions to construction, excavation, and landscaping projects.

The importance of private utility locating lies in the fact that many utility lines are buried beneath the ground, and their exact locations are often unknown or inaccurately documented. Without accurate utility locating, there’s a significant risk of accidentally damaging these utilities during construction or excavation activities. This can lead to hazardous situations, service interruptions, environmental damage, and costly repairs.

Our role as a private utility locating company is to employ advanced technology, experienced technicians, and comprehensive methods to precisely pinpoint the location of underground utilities. By doing so, we help property owners, contractors, and builders make informed decisions, avoid potential accidents, and ensure the smooth progress of their projects. Private utility locating is a proactive and cost-effective measure that not only ensures safety but also saves time and resources by preventing costly utility damage incidents.

Why is it important to locate Private Utilities before excavation work?

It is crucial to locate private utilities before excavation work for several compelling reasons:

Safety: The foremost reason is safety. Underground utilities, such as gas lines, electrical cables, water pipes, and sewer systems, can pose significant safety hazards if accidentally damaged. Locating these utilities in advance helps prevent potentially life-threatening accidents, explosions, and fires.

Legal Compliance: Many regions and municipalities have strict regulations that mandate utility locating before any excavation work begins. Failing to comply with these regulations can result in legal consequences and fines. By conducting utility locating, property owners and contractors demonstrate their commitment to legal compliance.

Avoiding Service Disruptions: Damaging private utilities during excavation can lead to service disruptions for not only the property being excavated but also neighboring areas. Water supply, electricity, gas, and communication services may be interrupted, inconveniencing residents and businesses. Utility locating helps prevent these interruptions.

Cost Savings: Accidental utility damage can result in costly repairs, project delays, and unexpected expenses. By locating private utilities beforehand, property owners and contractors can avoid these financial burdens and keep their projects on track.

Environmental Protection: Accidental damage to underground utilities can lead to environmental contamination, especially in the case of chemical or sewage leaks. By locating utilities before excavation,  we help protect the environment by preventing such incidents.

Project Efficiency: Utility locating ensures that excavation work proceeds smoothly without unexpected delays or interruptions. It allows contractors to plan and execute their projects with confidence and efficiency.

In summary, locating private utilities before excavation work is essential for ensuring the safety of individuals, complying with regulations, avoiding service disruptions, saving costs, protecting the environment, and maintaining project efficiency. It is a proactive and responsible step that every  property owner and contractor should take before breaking ground

What kind of utilities can be located?

Electricity: We can accurately locate electrical lines, whether they are overhead or buried underground. Natural Gas: Gas lines can be identified to prevent the risk of leaks or explosions during excavation.

Water Supply: Water mains and supply lines, including pipes leading to buildings, are identified to prevent water service disruptions.

Sewer and Drain Lines: Sewer and drain lines are located to avoid damage, contamination, or blockages during construction.

Telecommunications: Underground cables and fiber optic lines for telephone, internet, and cable TV  services can be precisely located.

Cable Television: Cable television lines and associated infrastructure are identified to prevent service disruptions.

Fiber Optic Cables: These are critical for high-speed internet and data transmission, and their precise location is important to avoid service interruptions.

Water and Irrigation Lines: In addition to main water supplies, we can locate irrigation lines used in landscaping and agriculture.

Stormwater Drains: Stormwater drains and drainage systems can be located to prevent flooding or erosion issues.

Oil and Fuel Lines: In some cases, oil and fuel lines for heating or industrial purposes may need to be identified to prevent leaks.

Steam Lines: In certain areas, steam lines are used for heating and industrial processes and need to be located to prevent accidents.

Geothermal Lines: For properties with geothermal heating and cooling systems, the geothermal lines can be precisely located.

Chemical Lines: In industrial settings, chemical lines need to be located to prevent environmental contamination.

These are some of the common types of utilities that our service can locate accurately. By identifying these utilities, we help property owners, contractors, and excavators ensure safe and efficient construction or excavation processes while minimizing the risk of damage, service disruptions, and potential hazards.

How accurate are private utility locating services?

The accuracy of utility locating services can vary widely across the industry. At Apex Locating Services,  we pride ourselves on our multi-step approach:

Advanced Technology: We utilize state-of-the-art technology, including ground-penetrating radar (GPR),  electromagnetic locators, and utility mapping software, to precisely identify and map the locations of underground utilities.

Trained Technicians: Our team consists of highly trained and experienced technicians who understand  how to interpret the data provided by the technology and accurately mark the utilities’ positions on the ground.

Multiple Verification: We employ a multi-faceted approach, often using multiple detection methods to cross-verify and increase accuracy. This may include both electromagnetic and GPR technologies.

Quality Control: Our processes include rigorous quality control measures to ensure the highest level of accuracy. Technicians undergo regular training and proficiency assessments.

Continuous Improvement: We stay updated with the latest technological advancements and best practices in utility locating to continually improve our accuracy.

Communication with Clients: Clear communication with our clients is a vital part of the accuracy equation. We ensure that property owners and contractors have a thorough understanding of the location information we provide.

Marking and Documentation: We mark the utility locations on the ground and provide detailed reports to our clients, making it easy for them to work safely and avoid utilities during excavation or construction.

While our goal is to provide the most accurate utility locating services possible, it’s important to note that the precision may vary based on factors such as the type of soil, the depth of the utilities, and the condition of the infrastructure. However, we work diligently to minimize any potential discrepancies and provide reliable information that can be used to prevent utility damage and ensure safety during construction and excavation projects.

How long does it take to perform utility locating?

The time required to perform utility locating can vary depending on several factors, including the complexity of the project, the type and density of utilities in the area, and the size of the property.  Here’s how we approach the time it takes to perform utility locating:

Project Size: Smaller residential properties typically require less time for utility locating compared to larger commercial or industrial sites. A residential project may take a few hours to complete, while larger projects may take a full day or more.

Complexity: The complexity of the project plays a significant role. If the property has a dense network of utilities or if there are multiple layers of utilities at different depths, the process may take longer.

Preparation and Planning: Before the actual locating process, there is often some preparation and planning involved. This may include a review of existing utility maps, obtaining necessary permits, and coordinating with property owners and contractors. This phase can add to the overall time.

Locating Techniques: The choice of locating techniques also influences the time required. Different methods, such as ground-penetrating radar (GPR) or electromagnetic locators, may have varying speeds and efficiency.

Verification and Accuracy: Ensuring accuracy is a priority. Our technicians may take additional time to verify utility locations, especially in critical areas, to minimize the risk of errors.

Communication: Effective communication with property owners or contractors is essential. It may take time to explain the results, mark the utility locations, and address any questions or concerns.

Documentation: After completing the utility locating, we provide detailed reports and maps to our clients. Preparing these documents adds to the overall time.

In summary, the time it takes to perform utility locating varies from project to project. We prioritize accuracy and safety, which sometimes require additional time for verification and documentation. The goal is to provide a thorough and reliable service, even if it means spending extra time on complex or large-scale projects to ensure the safety and success of construction and excavation work. We work closely with our clients to provide estimated timeframes based on their specific project needs.

What kind of equipment is used for utility locating?

We use a range of specialized equipment and technology to accurately locate utilities. The specific  equipment may vary depending on the type of utility, the depth of the utility, and the local conditions,  but here are some common tools and technology used for utility locating:

Electromagnetic Locators: These devices use electromagnetic fields to detect the presence and location of metallic utilities such as electrical lines, water pipes, and gas lines. They are handheld devices that are easy to use and highly effective.

Ground-Penetrating Radar (GPR): GPR systems use radar waves to create subsurface images and identify the presence and location of utilities. GPR is particularly useful for locating non-metallic utilities like plastic pipes and fiber optic cables.

Utility Mapping Software: Specialized software is used to analyze data from electromagnetic locators and GPR systems, allowing technicians to create detailed maps and reports of utility locations.

Radio Detection Equipment: Radio detection equipment can locate underground utilities by picking up radio signals transmitted by electronic markers or beacons attached to the utility lines.

Sondes and Transmitters: These devices are inserted into pipes or ducts, emitting signals that can be traced with corresponding receivers to pinpoint the location of the utilities.

Metal Detectors: Metal detectors are useful for locating small metallic objects or markers in the ground that indicate the presence of utilities.

Surveying and Marking Tools: Equipment such as surveying instruments, flags, paint, and ground markers are used to physically mark the utility locations on the ground for easy reference during construction or excavation.

The choice of equipment depends on the specific requirements of the project, the type of utilities to be located, and the local conditions. Our technicians are trained to select the appropriate equipment and methods to ensure the accuracy and safety of the utility locating process.

How much does it cost to get utilities located?

The cost of utility locating will vary due to the following:

Scope of Work: The size and complexity of the project significantly influence the cost. Larger properties or projects with more extensive utility networks may require more time and resources, which can result in a higher cost.

Type of Utilities: The type of utilities to be located can affect pricing. Locating non-metallic utilities, such as water and sewer lines, may require different technology and methods than locating metallic utilities,  like gas or electric lines.

Location: The cost may also depend on the geographic location of the project. Some areas may have higher labor and equipment costs, which can influence the overall price.

Depth of Utilities: The depth at which utilities are buried can impact the cost. Deeper utilities may require more advanced equipment and additional time for accurate locating.

Accessibility: The ease of access to the site and utilities can affect pricing. Difficult-to-reach locations or congested areas may require more effort and time, potentially increasing the cost.

Number of Utilities: The number of utilities to be located is a key factor. More utilities mean more work,  which can lead to a higher price.

Urgency: If a project requires expedited or same-day service, it may come at a premium cost.

Additional Services: Some clients may request additional services, such as on-site consultation or the provision of utility maps and documentation, which can add to the overall cost.

Permitting and Regulatory Fees: Depending on local regulations, there may be permitting or regulatory fees that are passed on to the client.

Contractual Agreements: Long-term contracts or agreements for recurring utility locating services may result in cost savings for clients.

To provide an accurate cost estimate, we typically assess the specific needs of each project and offer a  customized quote. We aim to be transparent about our pricing and work closely with our clients to ensure that the cost aligns with their requirements and budget. Clients should feel free to discuss their project details and any specific considerations to receive a precise cost estimate.

How can I make sure I don’t get ANY line strikes?

To ensure zero line strikes and adhere to best  practices for safe excavation, we recommend the following steps:

Provide Relevant Documentation: For a comprehensive utility locate, we request that you share all  CAD/As-Built documents related to the project. Additionally, historical photos of the work area can be invaluable. If possible, allow us to communicate with the building facilities manager for additional insights.

Sequential Utility Locating Process: We employ a multi-step approach to utility locating to minimize the risk of line strikes. Our process typically begins with Electromagnetic wands and is followed by the use of  Ground-Penetrating Radar (GPR).

Accurate Marking: Once utilities are identified, we clearly mark the ground using appropriate color spray paint and pin flags, making the utility locations easily visible.

Hand Digging: After our team has completed the utility locate, we recommend careful hand digging in areas where the marks are present. This step allows for the physical exposure and verification of utilities.

Contact for Assistance: In cases where hand digging does not reveal the utility, or if there is any uncertainty, do not hesitate to reach out to us for further assistance. We are here to help and can provide additional guidance.

Verification of Marks: It’s essential to emphasize the importance of verifying marks after a locate has been performed. Despite our comprehensive techniques, there are inherent unknowns in what lies beneath the ground. Verifying the accuracy of our marks is a critical step in achieving a zero-strike outcome.

By following these steps and maintaining clear communication with our team, you significantly reduce the chances of line strikes during excavation. Safety and accuracy are our top priorities, and we are dedicated to working collaboratively with you to achieve successful and incident-free projects.

What are the potential risks of not using a utility locating service?

Not using a utility locating service poses several potential risks, which can lead to a range of negative consequences:

Safety Hazards: The most significant risk is the potential for accidents and safety hazards. When utilities are not accurately located, excavators and construction crews may inadvertently damage gas lines,  electrical cables, or other utilities, leading to fires, explosions, electrical shocks, and other life-threatening incidents.

Service Disruptions: Unplanned utility damage can result in service interruptions for entire neighborhoods or facilities. Businesses, homes, and public services may experience power outages,  water supply disruptions, or loss of communication services, causing inconvenience and financial losses.

Environmental Damage: Accidental damage to underground utilities can lead to environmental contamination, such as oil or chemical spills. This damage can result in regulatory fines, legal liabilities,  and environmental harm.

Project Delays: Utility strikes can cause costly project delays as crews must stop work to address and repair the damage. This can lead to increased labor and material costs, extended project timelines, and strained client-contractor relationships.

Financial Costs: Repairing damaged utilities can be expensive. Property owners or contractors may be responsible for covering the costs of repairs, regulatory fines, and potential legal settlements,  significantly impacting their finances.

Regulatory Penalties: Many regions have strict regulations requiring utility locating before excavation. Failing to comply with these regulations can lead to legal penalties, fines, and additional costs.

Reputation Damage: Failing to use a utility locating service can harm a company’s reputation. Clients may lose trust in contractors or excavation companies that do not prioritize safety and accuracy.

Health Concerns: Accidents resulting from damaged utilities can cause injuries to workers and the general public, leading to physical and mental health issues.

Liabilities: Not using a utility locating service can result in legal liabilities for property owners,  contractors, and excavation companies. These liabilities can include medical expenses, property damage claims, and legal defense costs.

Operational Disruptions: For businesses and industries, utility damage can lead to disruptions in daily operations, causing lost productivity and revenue.

In summary, the potential risks of not using a utility locating service are numerous. They can have serious consequences, including safety hazards, financial losses, environmental damage, legal liabilities, and damage to reputation. Using professional utility locating services is a proactive and cost-effective measure to prevent these risks and ensure the safety and success of excavation and construction projects.

How far in advance do I need to schedule a utility locating service?

The lead time for scheduling such services can be flexible, contingent on the project’s scope and

complexity. As a general guideline, we recommend providing at least one week of advanced notice. This timeframe allows us to efficiently plan and allocate resources for your project.

In cases where expedited or immediate services are required, it’s essential to note that such requests may entail adjusted rates. We always strive to accommodate our clients’ needs, but advance notice helps ensure both availability and cost-effectiveness. For more specific scheduling requirements, please feel free to discuss your project details with us, and we will work together to meet your needs.

What safety measures do you take to protect your technicians and the property during the utility locating process?

Training and Certification: Our technicians undergo rigorous training and certification programs to ensure they are well-versed in safety protocols and proficient in the operation of utility locating equipment.

Personal Protective Equipment (PPE): Our team is equipped with appropriate PPE, including hard hats,  high-visibility vests, steel-toed boots, gloves, and safety glasses to safeguard against potential hazards on-site.

Safety Briefings: Before each job, our technicians conduct safety briefings to assess and address any potential risks associated with the specific project. This includes reviewing the site plan, discussing potential hazards, and outlining safety procedures.

Site Assessment: We conduct a thorough site assessment to identify any immediate safety concerns,  such as uneven terrain, unstable ground, or potential weather-related risks.

Utility Detection Equipment: We utilize advanced utility detection equipment that not only helps us locate utilities but also aids in identifying potential hazards, such as unmarked or improperly grounded utility lines.

Utility Marking: After locating utilities, we clearly mark their positions on the ground using color-coded paint and pin flags. This visual marking helps to prevent accidental utility damage during excavation.

Communication: Effective communication is crucial for safety. Our technicians maintain constant communication with each other and with project stakeholders to ensure a coordinated and safe working environment.

Emergency Response: We have well-defined emergency response procedures in place to address unforeseen situations, including accidents, injuries, or utility damage. Our technicians are trained to act swiftly and responsibly in such cases.

Regulatory Compliance: We stay up to date with relevant safety regulations and adhere to all local,  state, and federal safety standards to ensure a safe working environment.

Continuous Improvement: We encourage a culture of continuous improvement with regular safety reviews and assessments. This includes reviewing and learning from any near-miss incidents.

Quality Control: Our quality control processes include checking and verifying the accuracy of utility locates to minimize the risk of errors or oversight.

Client Education: We also educate our clients about the importance of safety during excavation and construction work, emphasizing the need to follow our utility markings and safety recommendations.

Our primary goal is to ensure the safety of our technicians, clients, and the property where utility locating services are conducted. We take a proactive approach to safety by implementing thorough training, proper equipment, and adherence to safety protocols. This approach enables us to minimize risks and promote a safe and secure work environment.